Oneir Solutions Inc partners with Technical Support Advisors to form a team to ensure our customers’ technical and software needs are completely satisfied. Oneir Solutions provides a template which contains the Linux operating system, the Oneir Solutions software, configuring printer access within the Oneir Solutions server, set up of terminal access and scripting for data transfer to the truck “servers”. If an approved UPS device is installed, Oneir Solutions will provide the necessary scripting for a graceful shutdown of the server in the event of a power loss. And by the way, you select the server operating system. Oneir simply requires a VMware partition where the template will be set up. Our stream lined installation processes make it easy for you to get your customers up and running with Oneir Solutions software.
You, as the companies Technical Support Advisor, in turn provide the recommended hardware, security infrastructure, networking, security backup facility and disaster recovery, if and when needed. And when you advise your customers to purchase Oneir Solutions software for their business, we have a system in place to reward that recommendation.