General News

Your prices and pricing strategy, in particular, needs to be reviewed regularly. You need to establish prices for your varied customer groups as well as your “special customers” so that your company is maximizing its overall profit margins. First, the review of your selling prices and margins is mandatory. A daily review of the Oneir Solutions New Order Reports as well as the Sales & Gross Margin Reports can provide opportunities to identify trends in your profit margin and profitability. Also through the Customer Sales Analysis Reporting you can analysis profitability and margins for your varied customer groups. This should allow you to identify opportunities to either increase or decrease pricing.

Effective Order Placement

Being efficient at taking orders and making the process easy for the customer is the first primary item. Today customers want to be serviced…and they should be! The sales rep should know the customer and their buying habits. To this end, an “Order Guide” can be made available to the customer, detailing their purchasing history, broken down by product group, with the usage per period and their favourable pricing and the SRP.

Using the Order Guide as a basis for placing orders, the internal sales person can easily take customer order over the phone, or from a faxed or e-Mailed order. Optionally, the outside sales rep takes the order at the customer’s location using their laptop or I-Pad. Orders are transmitted to the warehouse and a confirmation e-Mailed to the customer. All these situations typically use the order entry/invoicing method for order placement. If the customers pick […]