The entire reason behind putting an enterprise resource planning (ERP) system into place is to make all financial processes as effective and efficient as possible. Businesses from all niches have already introduced this solution to their companies with great success. Now, it’s time to focus on increasing and improving customer relations.
A Customer Relationship Management (CRM) system is an excellent choice in this matter. These days, businesses can easily have ERP and CRM solutions integrated thanks to the help of providers such as Oneir Solutions Inc. This helps assist businesses with their consumer and financial responsibilities.
Here are a few reasons why you should consider integrating ERP with CRM.
Better Control of Inventory
Many organizations agree that one of the biggest issues they face is poor stock management. Having an integrated ERP and CRM system can help alleviate any problems associated with this task.
The solution can automate the updating of inventory numbers when a product or service is purchased, which helps keep records much more accurate. Therefore, staff and customers will always have current information when it comes to specific orders.
Increased in Sales
Integrated ERP and CRM systems allow businesses to have a much clearer view of their clients. This effective solution holds important data, such as purchase history, payment type, and contact information, key client details and client contact communications which makes it easier for personnel to help customers when they shop.
Workers can use this data to help them recommend products that clients may like, process a transaction quickly, and retrieve credit card info immediately.
Boost Return on Investment
While an ERP and CRM solution is not entirely inexpensive, the integration of both of them is certainly worth the money when you consider the return on investment it cam provide. Many businesses have experienced considerable success when with the integration of such a solution.
These systems work so well together that they most likely cost less as a whole compared to when purchased separately. Organizations can realize reduced expenses and efforts compared to the past when such solutions weren’t even on the horizon. One thing is for certain – an integrated solution allows businesses to gain on their investment.
Integrated CRM and ERP systems from Oneir Solutions Inc offer businesses plenty of advantages for the taking. From better inventory management, to a hike in sales, this software solution gives companies a clear picture of their current customer base, increasing return on investment and customer satisfaction at the same time. Visit OneirSolutions.com today to find out how this integration can help streamline your business efforts!
