Oneir News

Technical Bulletin: Stop Unwanted Access into Your Oneir Solutions Server

A number of our valued Oneir Solutions customers still do NOT have adequate security for their Oneir Solutions server. There have been some recent examples that have come to the attention of our Customer Support team during the past week. One example is the error message shown below. This usually means that (since VMware is running) that the ssh daemon has been compromised or under stress.  The attacks pretty much max out the number of ssh connections – when VMware is rebooted, it will allow a connection usually once and then not again.

Multi-Channel Sales Make Business More Competitive: 1. Introduction

Maximizing the sale of your goods and services is fundamental to your business’ success. There are a number of ways to carry out sales to your customers while increasing sales reach and making it most convenient for your customers. At Oneir Solutions, we call this our Multi-Channel Marketing approach to making sales. As such, it is an integral part of our comprehensive Enterprise Resource Planning (ERP) software solution.

How to Raise Your Prices Without Losing Customers

Your prices and pricing strategy, in particular, needs to be reviewed regularly. You need to establish prices for your varied customer groups as well as your “special customers” so that your company is maximizing its overall profit margins. First, the review of your selling prices and margins is mandatory. A daily review of the Oneir Solutions New Order Reports as well as the Sales & Gross Margin Reports can provide opportunities to identify trends in your profit margin and profitability. Also through the Customer Sales Analysis Reporting you can analysis profitability and margins for your varied customer groups. This should allow you to identify opportunities to either increase or decrease pricing.

Technical Bulletin: Stop Oneir Solutions Freezing on Windows 10

For several months, many of our Oneir Solutions customers, including ourselves, who have updated to Windows 10 have been experiencing random freezing on their data entry screens. The issue arose from an update by Microsoft to one of their Windows 10 releases that affected the operation of Eric’s TelNet98.

Benefits to Automating Your Accounts Receivable – Part IV: Collection Administration

There will be times, despite the best efforts that you will need to contact a customer for payment. All the credit policy or interest charges in the world won’t change that. Once again having a clear policy on when to start collections is critical to getting payment faster. Your policy should cover:

Oneir Solutions Customer Support & Updated Plan Subscription Fee Increase

In random surveys, our customers have chosen the Oneir Solutions package of support as being top in its field. Our customers regularly complement the Oneir Solutions team on the quality of our support. This is reflective of the fact that the Customer Support & Updates Plan (CSP) which is all inclusive.